About Us

For over 13 years, we have been helping GP surgeries improve their business performance. At the heart of our service is an incredibly powerful business platform that is constantly being developed to build in new features and provide greater support for our members. But we are far more than just a technology company. We provide a personal service to our members, delivered by an Associate Consultant adviser who provides training on-site.

In addition our support team are always available to deal with queries and help source hard to find items at the best prices.
Steve Warren: “I take calls from members most days and am always delighted when I can quickly solve their problems. It always makes me smile when they exclaim about the prices – they often can’t believe they are so low!”

We are constantly updating our knowledge with research into topics that impact surgery financial performance. We are now the recognised experts in a range of specialist topics.

Tracy Hole, Associate Consultant and Managing Partner of Ash Lane Consulting: a recognised authority on all aspects of claiming for Personally Administered Items, Tracy and Ash Lane deliver ‘PPA Reviews’ that have helped surgeries increase their income by thousands of pounds. Tracy has worked with The Surgery Network over many years and her knowledge has added greatly to the functionality of the platform.

“It’s taken me 2 years of research to develop our recommended approach to managing personally administered items. When I was a Practice Manger I would never have had the time needed to fully understand the intricacies of Prescription Services. I love going into surgeries to help them increase their income. I give myself the ‘5 minute challenge’: finding £500 per annum in just 5 minutes! In many cases I go on to find thousands of pounds of income that has been unclaimed”.

Ed Hilton, Associate Consultant: “With the increasing pressures on the practice and staff that have taken place over the last few years we now look to become another member of your team by helping to reduce your work pressures in certain key areas and allow you to focus fully on your core objective of providing high quality health care to patients.”.

A service that pays for itself

Our aim is to ensure that we will never cost you money: all the services we provide deliver benefits that far exceed our fees.

And we aim to provide value to surgeries before they even join. We offer to undertake, completely free of charge, a financial review of purchasing. We provide an in-depth report that provides a useful benchmark and quantifies the savings that are possible.

Members are delighted with our service

Once surgeries join us they rarely leave! We started life in the south of England and we are now starting to help surgeries across the country with a membership of over 240 surgeries at the last count.

Maureen Cooke, University Medical Centre Canterbury: “Since joining The Surgery Network we have never looked back. Not only do we benefit from the best prices in the market place but also from unequalled customer service who readily go that extra mile for members. Based on the help and advice provided by the team; time saved by myself and my staff and the price savings we achieve I can foresee us being part of the Surgery Network for many years to come.”

Elaine Smith, West Walk Surgery: “The platform pays for itself as the cost savings far exceed the membership fee. But it’s the other benefits that make the biggest difference. The admin team are better able to provide what the clinical team require and achieve cost savings, and the nurses are happy to be able to spend more time focused on patients”.

Please click to download the case study

Join Our Team

If this is of interest we are always looking for talented individuals who are knowledgeable about GP practice management and passionate about delivering great service to surgeries. Please Contact Us.